There is a quick-start guide and an instruction manual on the disk that comes with the converter, but it doesn't get extremely detailed. There was NO contact information with the packaging or in the instructions booklets. I had to go searching for a way to contact Innovative Technology online when I was having problems with the converter back in May 2009. If during installation in Windows, you will be prompted with a message warning that the driver software for FilmScan 35 has not passed Windows Logo testing.Double click on Setup.exe (or similar file xxx.exe) located in c: FilmScan 35 folder.Windows now detects Microtek FilmScan 35 and searchs for a driver: you must stop any request and hit on 'Cancel button'.I emailed twice in a 6 week period and got the computer-generated response that my email was important to them and that I would be contacted shortly. #Filmscan 35 i innovative technology driver Select Continue Anyway and proceed with the installation. That's not why I decided to do this post. If during installation in Windows, you will be prompted with a message warning that the driver software for FilmScan 35 has not passed Windows Logo testing.Double click on Setup.exe (or similar file xxx.exe) located in c: FilmScan 35 folder.Windows now detects Microtek FilmScan 35 and searchs for a driver: you must stop any request and hit on. I actually am reviewing this because my friend Jen of had talked about these types of scanners and wanting one. #Filmscan 35 i innovative technology driver.I gave her my quick 2 cents and promised a review when time allowed.
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